PRIVACY POLICY

1. Introduction

This Privacy Agreement ("Agreement") sets out the principles for processing the personal data of our users ("User", "you") within the scope of the online store services ("Service") for the products offered by {{merchantTitle}} ("Company", "we", or "our"). By using our Service, you are deemed to have accepted the data processing practices set out in this Agreement.

2. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation performed on personal data, such as collection, recording, storage, alteration, transfer, deletion, or destruction.
• Data Controller: The natural or legal person who determines the purposes and means of processing personal data.
• KVKK: Refers to KVKK (Turkish Personal Data Protection Law No. 6698) and other related legislation.

3. Collection and Processing of Personal Data

3.1 Data Collected

The following categories of personal data may be collected during the use of the Service:

• Identity and Contact Information: Name, surname, e-mail address, phone number, address, etc.
• Technical Data: Technical information such as IP address, browser and device information, and cookie data.
• User Behavior Data: Data such as on-site browsing, preferences, and usage habits.

3.2 Purposes of Processing

Your collected data is processed for the following purposes:

• Providing the Service, processing orders, and completing deliveries.
• Increasing customer satisfaction, improving service quality, and enhancing the user experience.
• Conducting marketing, campaign, promotional, and product development activities (your data may be used, with your explicit consent under KVKK and within the legal framework, in line with our business interests).
• Fulfilling legal obligations and ensuring compliance with applicable legislation.

4. Legal Basis

Your personal data is processed in accordance with KVKK and the related legislation on the following legal bases:

• Explicit consent,
• Performance of a contract,
• Fulfillment of legal obligations.

5. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to improve the functionality of our Service and the user experience. Through cookies:

• Your on-site browsing habits are analyzed,
• The Service is personalized for you and marketing activities are carried out.

You can refuse the use of cookies by changing your browser settings; however, this may cause some services to stop working properly.

6. Sharing and Transfer of Data

Your personal data may be shared with third parties only in the following cases:

• Technical Service Providers: With companies providing the infrastructure and technical support required to deliver the Service.
• Legal Obligations: With legal authorities and official institutions, in accordance with legislation.
• Marketing and Analysis: Within the scope of KVKK, based on your explicit consent or anonymized data, for marketing, analysis, and development activities that support our business interests.
• Other Cases: For the purposes stated in this Agreement, in accordance with the applicable legislation.

7. Data Security

As a Company, we take technical and administrative measures in accordance with legislation to protect your personal data against unauthorized access, loss, alteration, or destruction. However, we would like to note that, due to the nature of the internet environment, complete security cannot be guaranteed.

8. User Rights and Requests

Under KVKK, our valued users have the following rights:

• The right to learn whether your personal data is being processed,
• The right to request information about your processed data,
• The right to request that your data be updated, corrected, or deleted,
• The right to object in cases where you believe the processing is unlawful.

To exercise these rights or to request information, please contact us via our 24/7 WhatsApp line +90 532 721 77 54, {{sellerInfo.senderEmail}}, or the contact form.

9. Amendments to the Agreement

The Company reserves the right to amend this Agreement in line with changes in legislation or updates to the service terms. Changes will be published on our website and take effect on the date of publication. You are advised to review the updated Agreement regularly.

10. Contact Information

For any questions, opinions, or requests regarding your personal data and this Agreement:

{{merchantTitle}}
Address: {{sellerInfo.fullAddress}}
E-mail: {{sellerInfo.senderEmail}}
WhatsApp (24/7): +90 532 721 77 54

11. Effectiveness and Acceptance

Your use of our Service means that you fully accept the terms set out in this Agreement. This Agreement has been prepared in accordance with the applicable legislation, within the framework of the rights and obligations granted to users.