Frequently Asked Questions
Product and Technology
What's inside ODORGO? Which plant-based oils does it use?
ODORGO is an odor eliminator made of a water-based, proprietary blend of multiple plant-derived essential oils together with a small amount of food-grade surfactant. The five main plant-derived essential oils in the blend are pine (Pinus), anise, clove, cedar (Cedrus), and lemon; these oils were selected for their ability to bind to sulfur- and mercaptan-based odor molecules at the molecular level. ODORGO contains no alcohol, propellant, synthetic fragrance, or formaldehyde. All ingredients are listed in the chemical safety inventories of the USA (TSCA), Europe (EINECS), Australia (AICS), Canada (DSL), Japan (ENCS), and Korea (ECL).
Recommended product: ODORGO Odor Eliminator Spray 250 ml
How does ODORGO work? What does molecular neutralization mean?
ODORGO binds to bad-odor molecules with its plant-based oils and chemically neutralizes them — it does not mask the odor, it destroys it at the source. This three-step "Attract, Bind, Neutralize" mechanism changes the odor molecule itself instead of layering perfume on top. The result: what remains in the room is clean air, not perfume.
Recommended product: ODORGO Multi-Purpose Odor Eliminator Liquid 500 ml
How long does ODORGO stay effective?
The duration of effect depends on the format: the Spray is for instant, surface-level use and starts working within minutes; the 250 g Gel Jar provides slow, continuous release 24/7 for 30-45 days in a 15 m² area; the Multi-Purpose liquid is diluted and applied in large-volume spaces. Simply choose the format that fits your need.
Recommended product: ODORGO Odor Eliminator Gel 250 g
What is the scientific background of the ODORGO technology?
The molecular odor control technology that ODORGO is built on is based on research at the Chemistry Department of Delaware State University (Dover, Delaware, USA). The technology's odor control model was developed by Dr. Donald R. Wilkinson and has been in field use since 1988; the mechanism was validated by Ying Zhang's 1997 master's thesis ("Mechanism of Odor Control by Essential Oils") and subsequent independent laboratory studies. Refined continuously since 1988, this technology is used today in some of the world's most demanding odor environments — from oil refineries to hospital corridors, from global vehicle fleets to yacht bilges — and ODORGO brings it into Turkish consumers' homes.
Recommended product: ODORGO Vegan Home Set (2 Gels + 1 Spray)
Is ODORGO scientifically validated? How effective is it?
Yes — in contact tests conducted at independent laboratories, the technology showed a 99.96% reduction for sulfur dioxide (SO₂), over 99% for methyl mercaptan, over 97% for ethyl mercaptan, and 44% for hydrogen sulfide (H₂S). These results were measured by gas chromatography and verified by Delaware State University research and independent engineering laboratory reports.
Recommended product: ODORGO Multi-Purpose Odor Eliminator Liquid 500 ml
Is ODORGO an air freshener or a fragrance spray?
No — ODORGO is not an air freshener; it is an odor eliminator that captures and destroys bad odors. Air fresheners mask a bad smell by adding a new layer of scent on top of it; ODORGO binds odor molecules with plant-based oils and neutralizes them. It leaves no perfume smell in the room — only cleaned air.
Recommended product: ODORGO Odor Eliminator Spray 250 ml
Does ODORGO have a scent of its own, or is it completely scent-free?
ODORGO leaves no lasting perfume scent; its purpose is not to add scent to the room but to destroy the bad odor that is already there. When you first open the package, you may notice a concentrated plant-oil scent from the components that has built up in the bottle — this is normal and fades quickly; even when the product no longer smells, it continues its odor-eliminating job. So don't worry if you "can't smell anything" — ODORGO keeps working invisibly.
Recommended product: ODORGO Odor Eliminator Spray 250 ml
How is it different from other natural odor removers?
ODORGO performs active molecular binding, while most "natural" odor removers on the market are passive absorbers based on baking soda or activated carbon. Passive absorbers stop working once they reach saturation and need regular replacement; ODORGO chemically changes the odor molecule with every application and has no saturation problem.
Recommended product: ODORGO Odor Eliminator Gel 250 g
ODORGO instead of odor machines, ozone devices, and activated carbon?
ODORGO Gel completely eliminates the risks and energy consumption of ozone devices and odor machines: it is not device-dependent, uses no electricity, needs no maintenance, and works safely 24/7 even when nobody is home. Ozone (O₃) is a powerful oxidizer — with continuous use it degrades electronic contacts, gaskets, plastics, and fabrics, and poses a respiratory risk; activated carbon works passively and is discarded once saturated. ODORGO can be used in the presence of people, children, and pets, and does not harm electronics or textiles.
Recommended product: ODORGO PRO Odor Eliminator Spray 500 ml
Does ODORGO need a device, batteries, or electricity?
No — ODORGO Gel requires no device, battery, outlet, or timer for continuous effect. Just open the jar lid; the plant-based gel works on its own, silently and continuously. There are no cartridges, spare parts, or maintenance.
Recommended product: ODORGO Odor Eliminator Gel 250 g
How do I use ODORGO Spray?
Shake the bottle well before using ODORGO Spray, then spray onto the odor source or into the room from a distance of 15-20 cm. It is ideal for instant, targeted use; on delicate textiles, test a small area first. For lasting, continuous odor control, you can use the Spray together with the Gel.
Recommended product: ODORGO Odor Eliminator Spray 250 ml
Is the ODORGO technology proprietary? How is it protected?
The molecular odor neutralization technology that ODORGO is built on was developed at the Chemistry Department of Delaware State University in the USA and refined through academic research and field use since 1988 (see Ying Zhang, master's thesis, 1997). The formulation is a proprietary blend of multiple plant-derived essential oils; its technical details and licensing agreements are protected as trade secrets. The scientific validation of the mechanism is supported by publicly available academic literature and independent laboratory reports.
Recommended product: ODORGO Vegan Home Set (2 Gels + 1 Spray)
Is ODORGO eco-friendly? Is there a refill option?
Yes — the ODORGO product family is designed on zero-waste and circular-use principles and offers a refill option. Instead of throwing away your spray bottle, you can refill it with the 500 ml Refill Bottle (green for Home, blue for Pet), and reuse your finished 250 g gel jar with the Gel Refill 500 g. The formulation is water-based, plant-based, and biodegradable; it releases no propellant or harsh chemicals.
Recommended product: ODORGO Odor Eliminator Spray Refill Bottle 500 ml (Green — Home)
How do I know the Gel is finished?
Because ODORGO Gel is plant-based and biodegradable, it evaporates over time and visibly shrinks; when the jar is almost completely empty, it is finished. A few dry crumbs remain — that is the "time to refill" sign. Our tip: get the Gel Refill 500 g and pour it into the same empty jar; you save on packaging and contribute to the environment.
Recommended product: ODORGO Odor Eliminator Gel Refill 500 g (Refill the Same Jar)
How many hours does the ODORGO soy candle burn, and how many days does it last?
The ODORGO soy candle weighs 230 g and burns for a total of about 33-35 hours. If you use it 1 hour a day (e.g., light it 10 minutes before a meal and let it burn for another 15-20 minutes afterwards), it lasts about a month; used every other day, about two months. Label warnings: do not burn for longer than 4 hours at a time, trim the wick before each burn, and stop using when little wax remains.
Recommended product: ODORGO Odor Eliminating Soy Candle
Can it be used with a fogger or industrial equipment?
Yes — the ODORGO PRO format is compatible with foggers, ULV sprayers, and HVAC systems for large-volume spaces. It is ideal for bulk application in professional areas such as hotels, parking garages, workshops, restaurant back kitchens, clinics, and warehouses.
Recommended product: ODORGO PRO Odor Eliminator Spray 500 ml
Where to Use
Does it remove cigarette and cigar odor?
Yes — ODORGO destroys cigarette and cigar odor; the most effective method is to light the ODORGO soy candle before smoking and let it keep burning during and for a while afterwards — that way the odor is never even noticed. The Spray can be used for instant intervention and the Gel format for lasting control.
Recommended product: ODORGO Odor Eliminating Soy Candle
Does it remove cat and dog urine/feces odor?
Yes — ODORGO PET products are formulated specifically for the odor traces pets leave behind; the ammonia and sulfur compounds in cat urine are among the most challenging odor sources, and ODORGO neutralizes them at the molecular level. The most comprehensive solution is the PET Set (2 Gels + 1 Spray), and it can be used with confidence around all pets.
Recommended product: ODORGO Vegan Pet Set (2 Gels + 1 Spray)
Does it remove kitchen grease and cooking odors?
Yes — ODORGO destroys frying, fish, onion, garlic, and spice odors; the most effective method is to light the soy candle before cooking and let it keep burning throughout and for a while afterwards. The Spray is also ideal for instant use.
Recommended product: ODORGO Odor Eliminating Soy Candle
Is it suitable for mold, damp, and musty odors?
Yes — ODORGO neutralizes musty odor; however, for a lasting result the moisture problem must be resolved first, because ODORGO does not stop active mold growth. The correct order: eliminate the damp, then apply the 250 g Gel Jar; the gel provides continuous odor control in a 15 m² area for 30-45 days.
Recommended product: ODORGO Odor Eliminator Gel 250 g
For sweat, gym bag, and shoe odor?
Yes — ODORGO is one of the fastest-acting products on sweat- and bacteria-based thiol odors; apply it as a Spray to gym bags, shoes, helmet liners, and gloves. Shake the bottle well before using the Spray format. For body perspiration, ODORGO Natural Roll-On Deodorant prevents odor formation without leaving stains.
Recommended product: ODORGO Natural Roll-On Deodorant 75 ml
Is it suitable for hotels, Airbnb, and short-term rentals?
Yes — this is one of ODORGO's most frequently chosen professional use cases, making it possible to get a room ready within minutes between guest changeovers. For professional use, ODORGO PRO 500 ml; for large corporate volumes, PRO Corporate 5 L Liquid and Industrial 9 kg Gel buckets are available (contact our B2B channel for these SKUs).
Recommended product: ODORGO PRO Odor Eliminator Spray 500 ml
Is it suitable for offices, common areas, and meeting rooms?
Yes — ODORGO PRO is the professional format for food-and-drink residue, ventilation problems, smoke-break clothing odor, and restroom-area odors. Because it contains no synthetic fragrance, it offers a major advantage over perfumed products in open offices with sensitive or allergy-prone employees.
Recommended product: ODORGO PRO Odor Eliminator Spray 500 ml
For in-car odors (older cars, lease returns, second-hand sales)?
Yes — ODORGO is the standard in-car odor eliminator application in second-hand sales, lease-return preparation, and fleet turnovers; it is applied to seats, carpets, headliners, and ventilation ducts. Shake the bottle well before using the Spray format. The Pocket Spray 30 ml (Buy 10, Pay for 5) is a practical solution to carry with you.
Recommended product: ODORGO Pocket Odor Eliminator Spray 30 ml (Buy 10, Pay for 5)
Is it suitable for yachts, boats, and caravans?
Yes — ODORGO has been used globally for years on boat bilges, after-fishing odors, enclosed caravan living spaces, and galley odors. For heads (WCs) and galleys with constant odor, the 250 g Gel Jar is recommended (no electricity, 30-45 days); for large areas, the Multi-Purpose liquid format.
Recommended product: ODORGO Odor Eliminator Gel 250 g
Is it suitable for hospitals, clinics, and healthcare facilities?
Yes — ODORGO's formulation, free of synthetic fragrance and harsh chemicals and compliant with U.S. environmental regulations, is used professionally in patient rooms, operating-room surroundings, waiting areas, and waste areas. For clinical use, PRO 500 ml; for large facilities, PRO Corporate 5 L and Industrial 9 kg Gel are available (check your institution's protocols before use).
Recommended product: ODORGO PRO Odor Eliminator Spray 500 ml
Is it used in funeral homes and forensic environments?
Yes — the technology behind ODORGO is used globally in funeral homes, autopsy areas, and forensic facilities for intense odors caused by organic decomposition. For these specialized applications we recommend a higher concentration — the Multi-Purpose liquid format is diluted and applied over large areas.
Recommended product: ODORGO Multi-Purpose Odor Eliminator Liquid 500 ml
Does it remove odor in fire/smoke-damaged spaces?
Yes — but fire odor is one of the toughest categories and requires a three-stage protocol: (1) Surfaces: add the Multi-Purpose liquid to your cleaning water and wipe down all hard surfaces. (2) Textiles & air: apply the Spray to soft surfaces such as curtains, sofas, mattresses, and carpets, and into the room. (3) Continuous release: place the 250 g Gel Jar in the room; for 30-45 days it neutralizes smoke molecules seeping back out of porous surfaces. For heavy damage, diluted PRO 5 L is applied with a fogger (B2B channel).
Recommended product: ODORGO Multi-Purpose Odor Eliminator Liquid 500 ml
Safety
Is it safe around pregnant women, children, and pets?
Yes — ODORGO is a plant-based, water-based formulation that is free of fragrance, phthalates, parabens, dyes, sulfates, alcohol, toxins, and harsh chemicals; based on MSDS data, it can be used with peace of mind around pregnant individuals, babies, children, and all pets, including cats and dogs. All of its ingredients are listed in international chemical safety inventories (USA TSCA, Europe EINECS, Australia AICS, Canada DSL, Japan ENCS, and Korea ECL).
Recommended product: ODORGO Vegan Home Set (2 Gels + 1 Spray)
Can people with asthma, allergies, or migraine sensitivity use it?
Yes — ODORGO is particularly suitable for this group; because it contains no synthetic fragrance, alcohol, or propellant, it does not set off the migraine, asthma, and allergy attacks that conventional room sprays and aromatic candles/incense can trigger. For sensitive individuals, the ODORGO soy candle is a natural alternative to aromatic candles.
Recommended product: ODORGO Odor Eliminating Soy Candle
Is it safe on skin contact or if swallowed?
ODORGO's ingredients are produced from food-grade / food-contact-approved raw materials and do not show a toxic effect on accidental contact; skin contact requires no special precautions. Even so, ODORGO is not a food product — do not drink, swallow, or spray it into the mouth; avoid contact with the eyes and store out of the reach of children.
Recommended product: ODORGO Odor Eliminator Spray 250 ml
Does it stain textiles, furniture, or carpets?
No — ODORGO is water-based; it contains no alcohol or oil and does not leave stains on normal textiles and upholstery fabrics. Shake the bottle well before use; on delicate surfaces with a water-spot risk, such as silk or velvet, test a small spot first.
Recommended product: ODORGO Odor Eliminator Spray 250 ml
Ordering, Delivery, and Returns
Which ODORGO product is right for me? How do I choose?
A quick guide: the Spray for instant, targeted use; the 250 g Gel Jar for 30-45 days of continuous control in 15 m²; Multi-Purpose or PRO for large/professional spaces; PET products for homes with pets. If you are trying ODORGO for the first time, the 360° Cleaning Set — spray, gel, and candle together — is the most comprehensive starting point.
Recommended product: ODORGO 360° Cleaning Set
What is the difference between the Candle, Gel, and Spray?
The three formats serve different needs: the Spray is for instant, targeted intervention (after cooking, in the car, on textiles); the Gel provides device-free, background odor control with continuous release for 30-45 days in 15 m²; the Candle is both instant and decorative — especially when lit before cooking or smoking, it prevents the odor before it even forms. For best results, use the Gel in areas with constant odor and the Spray or Candle for momentary situations.
Recommended product: ODORGO 360° Cleaning Set
What is ODORGO's daily cost? Is it worth it?
Yes — the math is simple: the 250 g Gel Jar (979 TL) lasts 30-45 days in 15 m² — 22-33 TL per day, meaning your home stays fresh every day for the price of a glass of tea. With the Gel Refill 500 g (1,649 TL) you can refill the same jar twice and bring the daily cost down to 13-16 TL. The soy candle 230 g (2,469 TL) lasts about a month at 1 hour a day (the daily cost drops with the Buy 3, Pay 2 pack); the Spray 250 ml (749 TL) is for instant, targeted use. Compared with cheap masking air fresheners it looks more expensive at first, but once you factor in how long it lasts and the real results, the daily cost is lower — and the odor actually goes away. (Prices are as of publication; see product pages for current campaigns and free shipping.)
Recommended product: ODORGO Odor Eliminator Gel 250 g
Are there refill products? How do I save on packaging?
Yes — ODORGO offers an eco-friendly refill system: the Spray 500 ml Refill Bottle (green for Home, blue for Pet) refills your existing spray container, and the Gel Refill 500 g refills your finished 250 g jar. Every refill saves both money and packaging and prevents plastic waste that would persist for thousands of years; follow the homepage for current discounts and sets.
Recommended product: ODORGO Odor Eliminator Spray Refill Bottle 500 ml (Green — Home)
How long does delivery take?
We deliver across Turkey within 1-3 business days; the shipping process starts after payment confirmation. Shipping is free on all orders of 1,000 TL and above.
Recommended product: Home & Living Odor Solutions
What is the return and exchange policy?
Under the Distance Sales Agreement, you have a 14-day legal right of withdrawal for unopened products. Even if the product has been opened, if you are not satisfied with the results, contact us — we evaluate each case individually.
Recommended product: ODORGO Odor Eliminator Spray 250 ml
Is bulk purchasing, a corporate quote, or dealership possible?
Yes — for corporate users such as hotel chains, rental property management, clinics, and car dealerships, we offer special quotes on ODORGO PRO 500 ml, PRO Corporate 5 L Liquid, and Industrial 9 kg Gel; pricing depends on volume and industry. For dealership/distributorship applications, reach our B2B channel via the contact page.
Recommended product: ODORGO PRO Odor Eliminator Spray 500 ml
Where can I buy ODORGO in Turkey?
Our official and primary sales channel is odorgo.com.tr; you can also find ODORGO through authorized channels such as Trendyol, Hepsiburada, Amazon, Avansas, Macro Online and selected Macro stores, and Farmazon. To avoid counterfeit products, prefer official channels whenever possible.
Recommended product: Home & Living Odor Solutions